Privacy Policy

Privacy Policy

This privacy policy sets out how Artisan Hotels uses and protects any information that you give Artisan Hotels when you use this website.
Artisan Hotels is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Artisan Hotels may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Artisan Hotels takes your privacy seriously. The following privacy statement covers the Artisan Hotels web site at www.artisan-hotels.com. Links to other web sites are not covered by this policy and we take no responsibility for external web sites accessed through the Artisan Hotels site.

Except where we specifically ask for information from you, this web site does not collect or store personal information. We do collect general anonymous technical information such as IP addresses (unique addresses of computers on the Internet) and pages viewed which we use for internal statistical reporting about our web site performance.

We may ask you for personal information if you want to take advantage of specific services that we offer, if you want to register for an event or if you ask to receive our email newsletter. In each case we will use the personal information you provide to deliver the service you have requested. Artisan Hotels does not sell or rent data to third parties. We will only send personally identifiable information about you to other people or organisations when:

  • We have your explicit permission to share the information
  • We respond to court orders or other legal processes
  • Where we are required by law to provide information to others

What we collect

We may collect personally identifiable information about you, such as your full name, phone number and email address.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • To operate, maintain, enhance and provide services and information you have requested.
  • We may be requested to use the information to comply with the current Laws and statutory obligations.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We process client Data solely in accordance with the directions provided by the applicable Client or User.

How information is stored and processed

Your information collected through the Artisan Hotels website may be stored and processed in the EU or outside the EU. Artisan Hotels may transfer information that we collect about you, including personal information, to affiliated entities.

Data Retention

We only retain the Personal Data collected for a limited period of time as long as we need to fulfil the purposes for which we have initially collected it, unless otherwise required by the law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Use of Data

  • When you sign up to our email subscription list, we will store your data on our database.
  • We will send you regular newsletters, information on specific and relevant subjects.
  • We will only send you information if we have expressed permission and we do not share user data with third parties outside the Artisan Hotels unless requested by Law.
  • We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter.

By providing your personal data, you agree to the storing and processing of your data.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Controlling your personal information

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR).

Contact us at any time to:

  • Request access to information that Artisan Hotels has about you. You have the right to request access to the information we have on you. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfil your request by sending your copy electronically unless the request expressly specifies a different method. For any subsequent access request, we may charge you with an administrative fee.
  • Correct or delete any information that Artisan Hotels has about you. If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed will be deleted. If at any point you wish for Artisan Hotels to delete information about you, you can simply contact us at the addresses below.

If you have any additional questions about Artisan Hotels’s collection and storage of data, please contact us.

Our Data Protection Officer

This Data Protection Officer can be reached at the following address:

Artisan Hotels Ltd
Attn.. Data Protection Officer
26 Grosvenor Street
London
W1K 4QW

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

This site uses cookies. If you continue browsing this site, we’ll assume you’re happy with our use of cookies. But if you’d rather opt out, we’ve found some helpful instructions here.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Terms and Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Artisan Hotels’s relationship with you in relation to this website.
The term “Artisan Hotels” or “us” or “we” refers to the owner of the website whose registered office is 26 Grosvenor Street, London, W1K 4QW. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Artisan Hotels’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Artisan Hotels and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.
Through this website you are able to link to other websites which are not under the control of Artisan Hotels. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Artisan Hotels makes every effort to ensure that information provided on our web site is accurate. However, we cannot guarantee this and we accept no liability for any information or advice given or published via the web site.
Every effort is made to keep the website up and running smoothly. However, Artisan Hotels takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control. Artisan Hotels web site and all documents therein is copyright protected.

Copyright Notice

This website and its content is copyright of Artisan Hotels Ltd – © Artisan Hotels Ltd 2018. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

DDA Compliance

Artisan Hotels continues to work to ensure full compliance with the provisions of the Disability Discrimination Act (DDA) across all its activities.

This website has been constructed to the highest possible accessibility standards to conform with the requirements of the Act.

Artisan Hotels is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology and including those who have visual, hearing, motor and cognitive impairments.

Company Details

Artisan Hotels Limited, registered in England and Wales. Registered number: 09920581. Registered office: 26 Grosvenor Street, Mayfair, London W1K 4QW.
Directors are: M A Flanagan, G P Wilson